The DTC Attribution Setup We Run on Every Client Over $3M
The stack
Triple Whale for blended dashboards. Klaviyo for email attribution. GA4 + server-side tracking for source truth. Post-purchase survey as the tiebreaker.
Reconciling conflicting data
Platforms always overclaim. Post-purchase surveys help reconcile. When Meta claims $30k and Triple Whale claims $18k, the survey tells you which half is real.
MER as the north star
Marketing Efficiency Ratio (total revenue / total spend) beats ROAS for decision-making. Platform ROAS is a scorecard; MER is the reality.
When to upgrade
Above $15M, consider Northbeam or Hyros. Below that, Triple Whale + surveys will get you 90% of the signal at 10% of the cost.