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Packaging Design for DTC: What Matters and What Doesn't

Kavya Mehra 3 min readJuly 16, 2024

Unboxing > outside design

Inside is where buyer emotion happens. Invest here. Outside needs to survive shipping and convey basic category — that's it.

Sustainable > flashy

Recycled, recyclable, minimal. Customers increasingly care. 'Plastic-free' earns more goodwill than 'metallic foil'.

Branded insert card

Thank-you card with QR code to review request. Converts 15-30% of package openers into reviews. Best 10-cent ROI in DTC.

Keep reading — Brand Design

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